Popejoy's volunteers are the first point of contact for patrons at Popejoy Hall.  Patrons can distinguish volunteers by the white and black uniforms they wear and a smiling face. Their commitment and professionalism help make each show at Popejoy an unforgettable experience for all.

Volunteers serve in specific roles that include the following:

• Greeters (Lobby and Bus)
• Information Kiosk
• Ticket Takers
• Ushers
• Merchandise Sellers

Bus Greeters

Bus greeters stay in their post until approximately five minutes after a show begins. They remain at the bus stop after the show until all patrons have been seated on the buses and volunteers themselves begin riding the buses back to parking.  Bus greeters are asked to wear safety vests for protection and so that patrons may more easily identify them.

Lobby Greeters

Prior to opening the House, Lobby Greeters welcome patrons in the carpeted Popejoy Hall Lobby and pass out programs or playbills. They also assist with directions and information. They try to greet every patron and offer assistance at every opportunity. Greeters ask patrons if they need help finding their entrance to the hall. Greeters also help direct patrons to appropriate ticket lines for walk-up sales or will-call.

Volunteers that work the information kiosk maintain materials and supplies are stocked and ready for patrons including the Information Book; Booster Buddies and donation box; Assisted Listening Devices (ALDs) with their batteries, ALD log book, index file box; this volunteer also checks that all printed materials are performance or CFA related and are not out of date. In addition, a limited number of Large Print programs are available for the visually impaired at Popejoy Presents events. Volunteers make sure that these special programs are distributed upon request at these events.

Ticket Takers

Ticket Takers are in charge of waiting for the cue from the House Manager to announce the house is open. They then prop the outside House doors open to let the patrons inside. They then tear tickets and deposit the stubs in the ticket receptacles.

Ticket takers are responsible for making sure all patrons, regardless of age, have a ticket. Each ticket taker will also check the event code on the ticket to make sure that the patron is at the correct performance.

Ushers

Ushers serve to ensure patrons are correctly seated before the show begins. They are stationed throughout the house to help seating run smoothly. Ushers are responsible for being polite, friendly, and helpful.

Merchandise Sellers

Volunteers will occasionally help with merchandise sales. Each show is different, and volunteers are given information on each show's merchandising procedures beforehand.